Our Promise To You
Order Your Way
We know our customers have their preferences. No matter how you like to order, Gallaway is here to serve. You’re welcome to call our Customer Service team, email us, place an order on our website, or stop by our facilities. We’re here to help.
Quick Credit Approval
Our New Accounts department is proud of its quick turnaround track record. Most credit applicants get approval within one business day.
In-stock orders placed before 4PM are shipped same day. UPS Ground is standard with every order. Need it faster? We’ll let you know what your options are.
Our large facility and fleet of delivery vehicles means we can often get you same-day local delivery on your in-stock order. If you order regularly, ask us if we can include you on our scheduled routes. Contact us to find out if you’re in our local delivery zone.
Continuous education is one of our core values. Our Customer Service department is right here in our headquarters, and you’ll be talking to the same people every time you call in. Technical questions? No problem. We’ve got our manufacturers’ special hotlines if you stump us.
Modern Account Management
We’re the only locally owned safety distributor giving you the power of advanced account management. With an online account, you can view past quotes and orders, and manage your payment methods and delivery locations. And ask if you qualify for a QuickTrack account -- with hands-off set-up, purchasing permissions by location, custom reports and more, it’s like having your own free purchasing assistant.
We’ve got great relationships with hundreds of manufacturers. If you need a safety, industrial or janitorial item you don’t see on our website, just ask. Our Customer Service team will let you know if we can source it for you.
Our Specialty Items department can walk you through the complex process of ordering customized items. From hard hats to Flame Resistant Clothing to water bottles, let us help make your logo project easy.
You’re welcome to order a single item, if that’s all you need. If you tend to order in quantity, make sure you contact us for better pricing.
Large Volume Pricing
If you order in volume, we’d be happy to provide you a volume pricing quote.